About us

Thank you for your interest in the KrugerExplorer App and website – we are thrilled that you may want to use it during your safari to Kruger National Park and hope you have an amazing experience, whether part of an organised group or doing a self-drive safari.  

 

‘We’ are Danny and Charlotte.  Danny has worked on reserves in the Eastern Cape of South Africa and is a life-long, passionate safari-goer.  He has been visiting Kruger National Park for nearly 20-years and has also been fortunate enough to visit many other safari destinations in South Africa, Botswana, Namibia, Tanzania and Uganda, as well track wildlife in places like Borneo, India and Sri Lanka.  Charlotte caught the ‘Africa bug’ after travelling to South Africa and then Namibia with Danny several years ago.  She has worked for technology firms and in the digital field for over 10-years, bringing amazing experience to the KrugerExplorer project.

 

The idea for the KrugerExplorer App evolved during a 12-hour drive through the stunning desert scenery of Damaraland in Namibia.  It started as an idea to help visitors to Kruger work out the bewildering number of camp and road options available in the park.  Realising that many of us drive around Kruger with half a library of expensive books in our cars also highlighted the need for a 21st-century resource that was sensibly priced and played the combined role of map, routes guide, field guide, sightings list and information to help plan a trip to Kruger. 

 

A passion project was born and it has been an amazing journey, involving a huge amount of learning and even more hours and late nights to get the KrugerExplorer App off the ground.

All the best

Danny & Charlotte

Our partners

But we would not have even reached the start-line without help from friends and family, plus our key partners:

Appy Ventures logo.jpg
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On the technology side, we are indebted to Appy Venture in the UK.  The Appy Ventures team were able to bring all of their coding and app knowledge to the fore and help us build such a beautiful and easy-to-use application.

The stunning KrugerExplorer maps were created by the brilliant Linda McKenzie of Digital Earth in Nelspruit, South Africa.  Linda’s patience with getting it ‘just right’ was crucial and the end results have elevated the routes and maps sections of the App beyond what we thought possible. 

A massive thank you to all of our friends and family who have contributed, proof-read, encouraged or simply listened to the challenges we’ve overcome to get the KrugerExplorer App off the ground.

The Legal Stuff

__Copyright information__

© Copyright 2018-2022, Explorer Apps Limited.

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission from Explorer Apps Limited.

Design and text by Explorer Apps Limited. Copyright of images contained within this App and associated website remain with the named photographer.

Code development by Appy Ventures and Explorer Apps Limited.

Maps by Linda McKenzie of Digital and Explorer Apps Limited.

All Geographic Information Systems datasets were obtained from Scientific Services, Kruger National Park, SANParks, and have been used with permission and according to the Data User Agreement.

 

__Explorer Apps Ltd Privacy Policy & Terms of Use__

 

1.         Introduction

1.1       This privacy policy sets out the basis on which we will process any personal data that we may collect from you or that you provide to us when you use our website, any of the services provided through it or any smartphone application published on Apple’s iTunes, App Store, Google Play, Amazon or any other platform, including but not limited to the following applications: KrugerExplorer (iTunes, Google Play and Amazon); and the following website: www.krugerexplorer.com.

1.2       Please read the following privacy policy carefully to understand how we use and protect the personal information that you provide to us.

1.3       When you browse our website or use any of the services offered through it, or use any of our applications, you are consenting to our processing of your personal data in accordance with this privacy policy.

 

2.         Contacting us

For the purpose of the Data Protection Act 1998, Explorer Apps Ltd will be the data controller in respect of any personal data that you submit to us or that we collect from you when you use our website or any application. We are a private limited company registered in England and Wales with company registration number 11049759.  Our registered office is at 218 Seren Park Gardens, London, SE3 7RS.

2.1       If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this privacy policy, or our website, our contact details are as follows:

Address:           218 Seren Park Gardens, London, SE3 7RS

Email:               team@krugerexplorer.com

 

3.         The information that we collect from you

3.1       We will collect any information contained in any correspondence between you and us. For example, if you contact us, we may keep a record of that correspondence.  We may also ask you for information when you report a problem with our website or application, or any content or services made available through it.

3.2       Any information that you post directly onto our website or applications will be collected by us and stored on our data servers for the purposes of making our website and app and the content contained within them available to our users.

3.3        The main items of data likely transmitted by app users is their email address and sightings records, and these are stored securely in our servers to ensure the records are available to that user. Deleting an account via the Account section of the app will also automatically remove permanently and irretrievably remove all of the data associated with that account from our servers.

3.4       We may collect certain non-personally identifiable information about your visits to our website and app and how you use them. This may include your IP address, geographical location, browser type, phone type, referral source, length of visit and number of page views and similar information. We may use this information for a number of purposes including website and app administration and optimising the use and performance of our website and app. Individual users will not be identifiable from this information. This information may be collected by a third-party website or application analytics service provider on our behalf and may be collected using cookies. For more information on our use of cookies please refer to section 6 below.

3.5       In some instances, we may receive some information that you submit to any third-party website that you access from a link contained in our website. Both us and the owner or operator of that third-party website will be the data controller in respect of any such information. You should check the privacy policy of that website to find out how they will use your data.

3.6       We may collect information from you to facilitate logging into our website or app.  Typically, this will be an email address. This allows us to store your information. Some data may also be stored on your own device to ensure you remain logged into our app.

 

4.         Use of your personal information

4.1       We will only use the personal information that we collect from you in accordance with this privacy policy.

4.2       In addition to the specific uses set out in section 3 above, we may use your information for the following purposes:

4.2.1     to ensure that content from our website and applications is presented in the most effective manner;

4.2.2     to send you general commercial communications, such as information about our website, applications and services provided to you by us at that time;

4.2.3     to provide customer service in relation to your use of our website and app, to contact you, to deal with enquiries and complaints relating to the use of our website and app and to notify you about changes to our services;

4.2.4     to develop, improve and personalise our website and app so as to improve your browsing and usage experience;

4.2.5     to provide you with marketing communications via email about:

(a)        our products, services, events, special discounts and offers relating to our website and app;

(b)        goods and services similar to those which were the subject of a previous sale or negotiations with you where you have not opted out of being contacted for such purposes.

4.3       all users can permanently opt out of receiving the communications referenced in 4.2.5 within any received email communication.

 

5.         Disclosure of your information

5.1       Other than as expressly set out in this privacy policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

5.2       We may disclose your personal information to:

5.2.1     any third party to whom disclosure is necessary to enable us to provide you with any services or products that you have requested through our website or app which may be provided by such third parties; and

5.2.2     any person to whom disclosure is necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

 

6.         Cookies

6.1       We may use cookies to ensure that you get the most out of our website and app and to improve the service we offer. A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to the server each time your browser requests a page from the server. This enables the web server to identify and track the web browser you are using.

6.2       Some cookies that we use are necessary for our website to function properly and to enable you to move around our website and use its features. In addition, we may also use so called “functional” cookies that allow our website to remember choices you have made in relation to our website so as to provide a more personalised and enhanced user experience.

6.3       We may also use an analytics service provider for website or app traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by using cookies, which are stored on users' devices. The information generated relating to our website and applications may be used to create reports about the use of our website and applications and the analytics service provider will also store this information.

6.4       If you do not wish us to install cookies on your device for these purposes, you may change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our website. To indicate your acceptance of our use of cookies in accordance with this privacy policy you can click accept in the appropriate place on the banner that appears on our website. However, please note that if you do not click accept but you continue to browse our website you will be deemed to have accepted our use of cookies in accordance with this privacy policy.

 

7.         Third party content, websites and contributors

7.1       Our website may contain content and links to other websites and microsites that are operated by third-parties. In addition, advertisements contained on our website may operate as links to the relevant advertiser’s website, and such advertisers and third-parties may also use and place cookies on your device.

7.2       We do not control these third-party websites, advertisements and cookies and this privacy policy does not apply to them. Any information such third parties collect by virtue of you clicking on a third-party link on our website will be collected and used in accordance with the privacy policy of that third party. Please therefore consult the terms and conditions and privacy policy of those third-party websites and microsites to find out how they collect and use your personal data and to establish whether and for what purpose they use cookies.

 

8.         Security and data retention

8.1       We employ appropriate technological and operational security measures to protect against any unauthorised access to or any unlawful processing of any personal information about you that we hold. We will retain your information for as long as is necessary to provide any services to you or for a reasonable period or as long as the law otherwise permits.

8.2       Data transmission over the internet is inherently insecure, and although we employ appropriate technological and organisational security measures to protect your data from unauthorised access we cannot guarantee the security of any data sent over the internet.

 

9.         International data transfers

9.1       Our servers are situated in the European Union and all of the data that we collect through our website or app is stored on these servers. The information that we collect will therefore be transferred to those servers from the country in which you are located and will be subject to both EU and UK data protection laws rather than the laws of the country in which you are resident.

9.2       We do not transfer personal data collected via our website or applications outside the EU or UK as appropriate unless (a) you have consented; (b) it is necessary to provide the services you have requested; or (c) it is otherwise required or permitted by law.

 

10.       Your rights

10.1     You are entitled to know what personal data we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. In certain limited circumstances you may also be entitled to request that we delete certain information that we hold about you.

10.2     If you have any questions about the personal information that we hold about you or would like to make any requests in relation to it, please contact us using the contact information provided in section 2 above. We are entitled by English law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you and we may also require you to provide us with appropriate identification before we comply with this request.

10.3     You may request that we cease sending you any marketing information at any time by notifying us in writing or following the “unsubscribe” instructions included in any marketing communications which we send to you.

 

11.       Changes to our privacy policy

11.1     We reserve the right to make changes to this privacy policy from time to time. Any such changes to our privacy policy will be posted to our website and app.

 

12.       Terms of Use

12.1     The intellectual property rights in the KrugerExplorer app and website are owned by Explorer Apps Limited, unless otherwise stated in this Privacy Policy & Terms of Use document, and are protected by applicable law. All other intellectual property not owned by Explorer Apps Limited remains the property of their respective owners.

12.2     The trade names KrugerExplorer and Explorer Apps may not be used without our prior written permission.

12.3     Your use of the app and website is for lawful use only.

12.4     Explorer Apps Limited grants you a non-exclusive, non-transferable, revocable licence to download and install the app to a mobile device, computer or supported device for the sole purpose of using the app within the scope of these terms of use. You may not modify, reverse engineer, decompile, hack or create any derivative work from it.

12.5     Explorer Apps Limited may release new updates of the app but is under no ongoing obligation to do so, nor to support any versions of the app.

12.6     To the extent permitted by law, you hereby agree to:

12.6.1   release Explorer Apps Limited from any liability related to any claim, loss, injury or damage arising out of or in connection with the use of information and / or services from the app or website.

12.6.2   hold Explorer Apps Limited and any associated companies harmless from any and all claims, losses, expenses, damages, demands, liabilities or costs result out of your use of the app or website.

 

13.       Registration for and use of services

13.1     In order to make use of some of the services provided through the app and website, you will have to register a user account using an email address.

13.2     Through registration you warrant and represent that you are the owner of that email address and that you have the legal right in your country of residence to undertake that registration.

 

14.       Errata

14.1     We take all reasonable efforts to accurately reflect the description, availability, purchase price and services provided by Explorer Apps Limited listed on our website and app.

14.2     Explorer Apps Limited shall not be bound by any incorrect information regarding goods and services displayed on any third-part websites.

 

15.       Jurisdiction

15.1     This terms of use and privacy policy document shall be governed and construed in accordance with the law of England and Wales.